Some branding partnerships are questionable — Justin Bieber and perfume, Taco Bell and Doritos — but Pantone’s decision to create a hotel in Brussels just makes sense. Pantone, considered a leading authority on color, built its Belgian hotel in 2010 and as we read up in this post on Fast Company magazine’s website, the rooms are, well, colorful.
The Pantone Hotel was designed by architect Olivier Hannaert and decorated by interior designer Michel Penneman. The design is minimalist, but the touches of color extend from a curated photo series for each of the 59 rooms by Belgian photographer Victor Levy to coffee cups, bicycles, even the toilet paper. Stretches of hallway may be tangerine, and here, accent blankets are always intentional.
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Part of a larger concept for the company known as Pantone Universe, the hotel is just part of the color swatch experts’ takeover of all things under the rainbow. A color of the year has been selected annually since 2000, and in a partnership with Sephora, a makeup line is created to play up the shade of the year. (You only have one more month to bathe in radiant orchid, or Pantone color 18-3224, before 2015 washes it away.) Online, the number of Pantone-related products colors the spectrum — if you need to brighten your day, visit their website. We’re not sure if the concept will ever become a chain, but if you’re in Brussels and want to experiment with how color might change your mood, the Pantone Hotel has a very specific number and letter for that.
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Inspired by Pantone’s imaginative entry into hospitality, which other brands or products would you like to see with overnight accommodations? I think an [insert your favorite brand of coffee here] hotel would allow guests to at least be caffeinated, if not well rested. Share your ideas in the comments.
— written by Brittany Chrusciel
Too many users sharing the network, thick walls, incorrect settings — these may all be reasons you’ve concocted to explain your horrible Internet signal or poor cell phone reception during your latest hotel stay. But did the thought ever cross your mind that it was sabotage?
According to an article from CNN, the Gaylord Opryland Resort and Convention Center, a Marriott property in Nashville, intentionally blocked guests from accessing their own personal Wi-Fi networks, forcing them to spend hundreds in order to use the hotel’s wireless Internet. Luckily the FCC got the signal loud and clear — and fined Marriott $600,000. The company will also have to file compliance plans with the commission every three months for the next three years. Federal law prohibits interference with cellular, GPS or wireless networks; according to the FCC, this is the first time a hotel property has been investigated for blocking guests’ Wi-Fi, but begs the question of whether other hotels aren’t guilty of the same practice.
In this case, Marriott employees used the hotel’s Wi-Fi system to block personal hot spots. The hotel chain maintains it did no wrong, stating, “We believe that the Opryland’s actions were lawful. We will continue to encourage the FCC to pursue a rulemaking in order to eliminate the ongoing confusion resulting from today’s action and to assess the merits of its underlying policy.”
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Marriott claims that it was in fact protecting guests from “insidious” hot spots and potentially unsafe connections by blocking their ability to connect to them.
FCC Enforcement Bureau Chief Travis LeBlanc stands by the ruling. “It is unacceptable for any hotel to intentionally disable personal hot spots while also charging consumers and small businesses high fees to use the hotel’s own Wi-Fi network,” he told CNN. “This practice puts consumers in the untenable position of either paying twice for the same service or forgoing Internet access altogether.”
With so many hotels (especially convention centers) touting free Wi-Fi these days, I would probably not think anything of a poor connection, but would be suspicious of paying the equivalent of airfare just to log on.
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Do you think hotels should have the right to control Internet connectivity on their premises, or is it just another way to make a buck? If you have a shady hotel Wi-Fi story, share in the comments.
— written by Brittany Chrusciel
Today’s post is part of a weekly series called “Travel Toss-Up,” in which we ask you to take your pick between two amazing travel experiences.
This week’s toss-up offers a choice of two potential travel upgrades.
Would you rather…
… upgrade your hotel room to one with an ocean view, or …
… trade in your economy rental car for a convertible?
Some travelers would rather wake up to a sweet view, while others would rather feel the wind in their hair as they explore the local sights. Which one describes you?
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Vote for your preference in the comments below!
— written by Sarah Schlichter
On a recent trip to Seattle, I found myself wishing I hadn’t stayed in Lower Queen Anne. Sure, it’s a nice, centrally located neighborhood near the Space Needle, but I could have easily spent an entire vacation in the quirkier neighborhoods of Fremont and Ballard. I was even more disappointed with my choice in Portland, where I ended up between financial institutions and chain coffee shops instead of breweries and wacky food carts.
I vowed to stay at a hotel in a “cool neighborhood” on my next urban getaway, but quickly discovered how rare of a concept that actually is. The majority of traditional hotels tend to be in or near the center of town; however, there are still options for accommodations in neighborhoods off the beaten path. Here’s how to find them.
1. Research City Neighborhoods
When planning a city vacation, do your research to find out which neighborhoods are the most unique. Reddit is a decent resource for this — many cities have their own page on which you can ask locals for suggestions. Convention and visitors bureaus are another valuable resource, especially if you can email or call someone directly to chat about options.
“I always look for good restaurants,” says Carolyn Spencer Brown, Editor in Chief of our sister site, Cruise Critic. “There’s usually a good scene around good food.” She also suggests researching interesting shops, art galleries and local markets.
2. Search for Rentals
If you’re traveling internationally in particular, look to stay in an apartment or flat that’s far enough from the tourist traps, yet close enough that you can catch a bus or subway to the center of town. Apartments and flats provide a great means to feel like a resident while you’re in town — why not visit that local market for ingredients to cook a regional delicacy in your own rental kitchen?
“Serviced flats are another good option,” says Brown. She suggests Adina Apartment Hotels, which are located in Hungary, Denmark, Germany and Australia. Farnum and Christ is also reliable for accommodations in London, she says.
Airbnb and HomeAway are good choices as well, and both offer map views that let you easily pick out properties in the neighborhood you’re after.
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3. Consider a Bed and Breakfast
If you want the convenience of a hotel without the impersonal downtown location, search for a bed and breakfast. You won’t likely find many (if any) in the central areas of cities.
For example, a quick search of B&Bs in Chicago reveals Ray’s Bucktown B&B and Wicker Park Inn Bed and Breakfast. Bucktown/Wicker Park is a trendy, historic neighborhood in Chicago, and is a short, direct subway ride from the center of town. Another search for B&Bs in Venice shows B&B Ca’Bella in the area of Cannaregio, where many locals live. This area is off the beaten path and away from most of the crowds, yet within reasonable walking distance of the Rialto Bridge.
4. Consider a Travel Agent
Don’t underestimate the power of a good travel agent, especially if you don’t have time to research unique accommodations. A travel agent can help you find what you want, along with other points of interest so you feel prepared. “Look at magazine hot lists for travel agents,” Brown suggests. “These type of accommodations can be intimidating.”
— written by Amanda Geronikos
Hotel rewards programs are great if you frequent the same chains on a regular basis, but the offerings and perks are pretty standard, as are the ways of accruing elite status. After a while, free Wi-Fi and extra nights all start to sound the same.
Apparently, that’s what the folks over at Kimpton thought too when they unveiled the chain’s new Kimpton Karma loyalty system. Replacing the brand’s former InTouch program, Kimpton Karma offers four tiers; you’ll be registered for Tier 1 by just signing up. You’ll reach Tier 2 with three stays or 10 nights (whichever comes first), Tier 3 with seven stays or 20 nights, and the Inner Circle with 14 stays or 40 nights.
The perks for everyone — even Tier 1 — include free Wi-Fi and a minibar credit, but the extras for higher tiers are pretty enticing: free nights, priority late check-out, dining offers and even direct access to Kimpton’s CEO when you reach the Inner Circle level.
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The best part, however, is that you can get rewards in ways that go beyond just staying another night. In a statement about the new program, Kimpton says guests can get credit for things like mentioning their hotel on social media, booking directly through the chain’s website or even traveling with a pet. Sounds good to us!
What do you think? Do you belong to any hotel rewards programs? What do you like most about them, and what do you think can be done to jazz them up a bit? Leave your comments below.
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— written by Ashley Kosciolek
The date may mean nothing to you now, but December 13 of this year is already getting a ton of hype at hotels and resorts around the world.
Why? Because it’s 12/13/14, and people love unique dates. Remember November 11, 2011 (11/11/11)? And get ready for March 14 (3/14/15, also known as the first five digits of the numeral pi). In fact, this week is being called Palindrome Week as all of the dates (4/12/14 – 4/19/14) read the same forward and backward.
With only 365 days in a year, it’s hard to avoid the cliche holiday proposals, stereotypical wedding dates and other event planning faux pas that make your special day overlap with that of countless others.
That’s why, according to CNBC, popular destinations such as Las Vegas are gearing up special hotel and vacation packages for this milestone — the last sequential calendar date this century. (The next won’t be until 01/02/2103.) Luckily for marrying couples and party throwers, 12/13/14 falls on a Saturday.
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According to the CNBC article, many of Las Vegas’ renowned chapels are already fully booked, with some accommodating couples who wish to exchange vows at exactly 12:13:14 on the clock. Some resorts and spas are offering full and exclusive rentals of their entire property on December 13, with price tags upwards of $115,000.
Other hotels and casinos are getting creative with pricing; MGM Grand is offering a package from $1,400 with a commemorative certificate to mark the calendar occasion, while Omni Barton Creek Resort & Spa in Austin, Texas, is offering a special rate of $1,213.14 for its luxury Crenshaw Suite to any couple who books their 12/13/14 wedding at the property. To top it off, the married-couple-to-be will also receive complimentary weekend stays for their 12th, 13th and 14th wedding anniversaries — it’s the date that keeps on giving!
On the flip side, many share the same idea of tying the knot or making a statement on an iconic date, so it may not be so unique after all. According to a David’s Bridal survey, around 3,000 U.S. couples were set to marry last year on 11/12/13, a Tuesday, and even more six years earlier on 07/07/07 (a Saturday).
Have you ever used an iconic date for a wedding, a retirement or just an excuse to get away? Let us know in the comments!
— written by Brittany Chrusciel
I usually love planning trips — second only to taking them! — but a few years ago, as I tried to hammer out a driving itinerary around the South Island of New Zealand, I found myself feeling unexpectedly stressed out. The problem: figuring out how long to spend in each place.
Would one night in Queenstown be enough, or should I tack on another? After driving three or four hours between stops, should we linger a little longer in each place before tackling the next chunk of our itinerary? Would we have enough time to detour through the Catlins in the far south?
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Around in circles I went, even though a few friends who’d been to New Zealand advised me not to worry about nailing down an itinerary. “You don’t need to book hotels in advance,” one said. “There are plenty of motels. Just do what you want during the day and find a place to stay wherever you happen to be.”
Her advice made perfect sense — but I didn’t take it. Here are three reasons why:
1. I’m a hopeless planner. While the idea of landing in a new place with no itinerary or bookings sounds like heaven to some travelers, it’s terrifying to me. I don’t have to plan out my day hour by hour, but the basics — activities I’m interested in, where I’ll lay my head — are a must.
2. Booking early gives me time to compare prices and read reviews. I’ve been burned in the past by last-second hotel choices that cost more than I wanted to pay or didn’t live up to my normal standards of service and cleanliness.
3. When I arrive in a new place, I want to spend my time exploring and doing things — not driving around searching for hotels that don’t look too sketchy.
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In the end, I compromised. I booked all my hotels before my trip, but made sure I would be able to cancel them without penalty if our itinerary changed. Fortunately, all my exhaustive research paid off. I wouldn’t have changed a thing.
How do you feel about booking hotels in advance? Vote in our poll or leave a comment below!
— written by Sarah Schlichter
With the massive Target credit card data breach only about two months behind us, I’m not sure we’ve yet hit a “just when you thought it was safe” moment. And now, a new data breach is striking fear into the heart of consumers and, most especially, travelers.
White Lodging, a company that owns or manages 68 Hilton, Marriott, Westin and Sheraton hotels in 21 states, has experienced a data breach exposing thousands of guests’ credit and debit card data to thieves, a Yahoo Finance article revealed. The breach occurred between about March 23, 2013, and the end of the year. That’s more than nine months’ worth of credit/debit card information!
Most of the stolen data came from cards used in hotel restaurants and gift shops. USA Today has a full list of affected hotels.
White Lodge is not providing any information about the breach other than to say it is under investigation.
But perhaps what’s even more frightening than the breach itself is that it doesn’t surprise security experts.
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Adam Levin, chairman and co-founder of Credit.com and Identify Theft911, told a Credit.com writer that breaches are inevitable. He even used the words, “None of this matters”!
What he’s really saying is that we just need to remain vigilant and monitor the charges that appear on our credit/debit card statements, because data breaches aren’t going away. He also recommends watching your credit reports (translation: use his Credit.com services).
In “11 Ways to Prevent Identity Theft While Traveling,” our own Ed Hewitt recommends checking your credit card statements regularly. While you should do this whenever you travel anyway, if you’ve stayed at a Marriott in the past year, make sure you go back and double check all your charges! You might even want to let your credit card bank know you stayed at a hotel you suspect may have been the target of a data theft.
While I’m not going to lie and say this latest data breach doesn’t scare me, what I walk away with is a renewed determination to keep doing what I’m doing and just accept that part of my traveling routine now must include actively checking my credit card statements while I’m traveling and in the weeks and months after a trip.
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— written by Dori Saltzman
Airbnb, the social website that connects travelers with locals who are willing to rent out living spaces on a short-term basis, scored a big victory in New York last week. The back story: Nigel Warren, a New York-based Airbnb host who had rented out his bedroom while he himself was traveling, was fined $2,400 for violating local laws that make it illegal to rent out a home for less than 30 days.
This matter potentially had massive ramifications, not just for Airbnb but also for travelers, who have flocked to the site to find value-priced lodgings with a local feel and ambience, rather than high-priced hotels. Airbnb hosts rent out apartments, houses and spare rooms.
In support for Warren and other hosts in New York, Airbnb worked with Warren to appeal the fine. A clarification by the New York City Environmental Control Board was handed down last week. The ruling articulated that hosts can rent out rooms as long as a permanent occupant of the home is in residence (in Warren’s case, his roommate, who was also on the lease, was present).
“In the appeal, we and Nigel argued — and the appeal board now agrees — that under New York law as long as a permanent occupant is present during a stay, the stay does not violate New York’s short term rental laws,” wrote David Hantman, Airbnb’s Head of Global Public Policy, on the company’s blog.
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The bottom line for New Yorkers: It’s still okay to rent out a spare room if you’re present at the time, and it’s still illegal to rent out an apartment that you don’t live in. But the news is that as long as some permanent occupant is there, even if you as the host are not, your rental is legal.
The battle’s not fully over yet in New York, as this new development does not protect those who rent out empty apartments. (There are currently more than 1,000 such listings on Airbnb.com.) Still, it’s a start — and Warren gets his fine refunded.
All eyes now turn to a similar battle now playing out in the Los Angeles community of Silver Lake. Stay tuned.
— written by Carolyn Spencer Brown
Two recent announcements from the hotel and airline industries may signal new travel trends — neither of which is particularly a good sign for consumers.
In a move reminiscent of when airlines began cutting services, a handful of hotel companies have said they will be reducing or dropping room service. According to Fox News, the New York Hilton Midtown revealed it will be getting rid of room service, replacing it with a cafeteria-style eatery. The hotel blamed a decline in demand, but will undoubtedly be saving money with the move. Another New York City hotel following suit is the Grand Hyatt 42nd Street, which reduced room service hours. Outside of New York, the Hilton Hawaiian Village eliminated room service as well.
While I’m not a frequent room service customer, I do appreciate the option … especially if I have arrived at my destination late, feel grungy and am too tired to trudge out to the hotel’s restaurant.
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And it’s not like it’s a free service the hotels are eliminating. Room service is notorious for being expensive, so if customers are willing to pay, I don’t really understand why hotels can’t always have it as an option.
Fortunately, not all hotels are jumping onto the bandwagon. A Marriott International, Inc., spokeswoman told Reuters the company has no plans to eliminate room service.
Going in the other direction (at least on the face of it), United Airlines is trying to make it easier for passengers to take advantage of all the “extra” services the line offers, like additional legroom and checked bags. The airline has launched two subscription services that enable fliers to pay one fee to get access to some of the services it normally charges extra for. For instance, from $349 a year you can get “free” checked bags on every flight you take. Or, from $499 a year, you can guarantee yourself an Economy Plus seat. For either subscription, you must select the region you’ll be flying in; the more destinations you want to include, the higher the price.
The subscription service is supposed to save passengers money in the long run. But you have to fly at least 14 times (or seven round trips) in order to start saving on checked bags, assuming you’re only checking one bag in North America.
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The exact number of flights you need to start saving on Economy Plus seats is much more vague, as the pricing of those seats varies by travel distance and when you purchase them.
So unless you’re a very frequent flier within the United States and Canada who wants to check just one bag, you’re probably not going to save a dime by taking out a subscription. Instead, United will just make more money off of you.
It seems to me that’s exactly what both of these companies are trying to do: make more money and reduce expenses by eliminating traditional customer services or continually charging more for them.
And that’s an overall trend I’m not a fan of.
— written by Dori Saltzman