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airport baggage claimBy next year, there may only be one airline in the U.S. that lets fliers check a bag for free.

While both JetBlue and Southwest currently allow travelers to bring aboard a complimentary checked bag (Southwest even lets you have two!), Bloomberg reports that JetBlue is looking into overhauling its ticket pricing structure, which will likely lead to a few extra fees for those who pay the cheapest possible fare.

According to Bloomberg, the airline plans to create multiple fare classes, some of which would include a free bag and/or other services. Fliers could pay a higher rate for a more inclusive fare, or pony up for their checked bag if they elect the cheapest available fare. The changes are expected to take effect within the first six months of 2015.

This sort of bundling isn’t new. Frontier Airlines and Air Canada are among the carriers that currently offer multiple fare options when booking. Frontier’s Classic Plus fares are fully refundable and include a free checked bag, extra legroom and a beverage, while its bare-bones Economy fares are cheaper and include none of the above. Air Canada offers Tango, Flex and Latitude fares, each of which comes with different benefits (or lack thereof) such as waived change fees, priority check-in and standby privileges. (Worth noting: In all three of Air Canada’s fare classes you’ll have to pay for checked bags.)

How to Hack Your Way to a Cheaper Airfare

Naturally, JetBlue’s proposed changes are all about money; Bloomberg reports that the airline’s profits trail those of its competitors. I know airlines aren’t charities and they need to make a buck, but it’s still a bummer for those of us who appreciate companies that don’t try to nickel and dime us.

Will you still fly JetBlue if these changes go into effect?

– written by Sarah Schlichter

airlinesThis post is part of our “Airlines Behaving Badly” series, which chronicles the oft-wicked ways of the air travel industry.

I’m leaving on a trip this Sunday and for the first time in my life I packed early and I packed light. Save the toothbrush, I crossed the toiletry Ts and dotted all the iPad Is into my carry-on suitcase so I could spend the rest of the week anticipating my travels and not dreading packing. But wouldn’t you know it, three major airlines — American, Delta and United — have reduced the size of an acceptable carry-on yet again (it flew under the radar until recently). I am flying one of these lines, and of course when I measured my bag, roughly 24 X 15 X 9, it was too large. The new size regulation — apparently enacted by United in March but effective immediately — is 22 inches long by 14 inches wide and 9 inches high, skimming a collective 5 inches off of what was a perfectly fine carry-on bag just weeks ago, and rendering my treasured, nearly new (expensive) indigo suitcase totally useless against checked-bag fees.

Pinned to a new FAA regulation (according to this article on Airfarewatchdog.com), it’s curious that fellow airlines JetBlue, Southwest, Virgin America and Frontier have maintained their 24 X 16 X 10-inch carry-on allocations.

Carry-On Challenge: How to Pack Light Every Time

Upon further review, George Hobica, founder of Airfarewatchdog.com, reflects that although the changes are subtle, they are being strictly enforced by the TSA and not as clearly explained by the airlines. The standard of a 45-inch maximum outside linear dimension is made null if the dimensions exceed any of the newly specified maximums. So in other words, 21 X 14 X 10 may meet the 45-inches-total guideline, but not the new 9-inches-high guideline. Therefore, the risk of having to re-pack, being sent to the back of the check-in line and potentially missing your flight is a real one — all traced back to a difference of one inch.

Whether it’s a regulation based in research, a ploy to cash in on more checked bags or simply a way to keep travelers on their toes, it’s exhausting keeping up with all the policy updates. I was finally ahead in the travel race, only to be handed a penalty card.

Have you encountered any trouble at the check-in counter lately? Vent about misguided measurements in the comments below.

– written by Brittany Chrusciel

airlines behaving badlyThis post is part of our “Airlines Behaving Badly” series, which chronicles the oft-wicked ways of the air travel industry.

Regional carrier Frontier Airlines plans to lower its fares by adding a slew of new charges for things that used to come standard for economy-class passengers — like carry-on bags.

In a statement, the airline refers to the change as “unbundling” and says it’s “enabling customers to choose and pay for only the products they want to truly customize their flight.”

Gee, thanks for the favor.

Not only has the line compressed its former fare structure into just two types — Economy and Classic Plus — it has also introduced a discount club called Discount Den, which will allow passengers to access special savings (for a fee, of course — which has yet to be revealed).

“You can choose an all-in fare by purchasing Classic Plus, or only pay for what items matter to you with our Economy tickets,” the airline’s Facebook page optimistically chirps. “When you purchase our Economy fare, you start with our lowest fares and then add on the items that you want such as carry-on bags, advanced seat assignments, and onboard beverages.”

Many customers aren’t buying that argument, though: “Haha! I just read your email – $25 for a carry-on?” says Andrea Lee on Facebook. “$3 starting price for the ability to choose a seat to sit in? I had to check out your Facebook page to see if this was a joke….”

“Are the ‘new low fares’ not loaded yet?” asks Christine Malinconico Rhodes. “I am not seeing any competitive fares for the places I go!”

“#neveragain,” adds Jayson Vonfreizer.

How to Hack Your Way to a Cheaper Airfare

In its FAQs about the changes, which went into effect on April 28, Frontier boasts that the unbundling has decreased Economy base fares by more than 10 percent. Although Frontier answered some of our other questions, its reps still won’t say what the percentage increase in Economy fares will be if passengers choose to add all of the amenities that are now a la carte.

If you want to bring a carry-on bag, you’ll be shelling out anywhere from $20 to $50 for the privilege, depending on when you make the payment. (It’s cheapest if you pay when you book, most expensive if you pay at the gate.) Oh, and in case you were wondering, you’ll still have to pony up for checked bags too, but you’ll pay less for a checked bag than a carry-on. Frontier spokesperson Kate O’Malley says fewer carry-ons equal a more streamlined boarding process.

Don’t worry, though. You won’t have to pay anything extra for toting a purse, backpack or laptop bag. What a deal!

Those of us who prefer to be treated like people, rather than cattle, can always purchase the more expensive Classic Plus fares, which are fully refundable and include one checked bag, one carry-on bag, pre-assigned seating and extra legroom. In the few sample fares we scoped out between a handful of randomly chosen destinations, we saw differences of nearly $200 roundtrip between some Economy and Classic Plus fares. Oof.

7 Mistakes to Avoid When Booking a Flight

Allegiant and Spirit Airlines pulled something similar not too long ago, and we’ve still got a bitter taste in our mouths. The only question remains: Which airline will be next?

– written by Ashley Kosciolek

airport plane woman gate suitcase United Airlines generated a collective groan from travelers over the weekend by saying it will be strictly enforcing its carry-on baggage requirements, which limit each passenger to one personal item (like a purse, laptop or briefcase) and one carry-on bag with a maximum size of 9 x 14 x 22 inches.

The issue, however, isn’t with the size of the carry-on luggage allowed; other major carriers, including Delta and American Airlines/US Airways, have the same dimension restrictions. Instead, what’s upsetting is that United will now be charging checked-bag fees for any carry-ons that must be gate-checked due to noncompliance — even if passengers have used their carry-ons for years with no trouble fitting them in the overhead bins.

Of course it’s annoying when you see fellow flyers waddling onboard under the weight of a purse, a backpack, a computer bag and a carry-on that you can just tell exceeds regulation. But instead of making the boarding more efficient, charging for gate-checked bags is certain to slow down the process.

The Carry-On Challenge: How to Pack Light Every Time

United also charges for the first checked bag for each passenger, so it’s understandable that many would attempt to bring slightly larger carry-ons to avoid baggage fees. (Meanwhile, two popular U.S.-based airlines — JetBlue and Southwest Airlines — allow each passenger to check at least one checked bag at no charge. To boot, the carry-on dimensions for both lines exceed those of United and the other major carriers at 10 x 16 x 24 inches.)

Ultimately, United’s decision to charge for the gate-checking of carry-ons reminds us quite a bit of the policy of ultra-discounter Spirit Airlines: one personal item can be brought for free, but passengers are charged as much as $100 per bag — each way! — for the privilege of boarding with a carry-on that won’t fit under the seat in front of them.

At this point, it wouldn’t surprise us one bit if United eventually starts charging for things like bathroom privileges (don’t laugh — this was proposed a few years ago by European discounter Ryanair) and oxygen.

4 Signs You Have a Packing Problem

– written by Ashley Kosciolek

room serviceTwo recent announcements from the hotel and airline industries may signal new travel trends — neither of which is particularly a good sign for consumers.

In a move reminiscent of when airlines began cutting services, a handful of hotel companies have said they will be reducing or dropping room service. According to Fox News, the New York Hilton Midtown revealed it will be getting rid of room service, replacing it with a cafeteria-style eatery. The hotel blamed a decline in demand, but will undoubtedly be saving money with the move. Another New York City hotel following suit is the Grand Hyatt 42nd Street, which reduced room service hours. Outside of New York, the Hilton Hawaiian Village eliminated room service as well.

While I’m not a frequent room service customer, I do appreciate the option … especially if I have arrived at my destination late, feel grungy and am too tired to trudge out to the hotel’s restaurant.

Hidden Hotel Fees

And it’s not like it’s a free service the hotels are eliminating. Room service is notorious for being expensive, so if customers are willing to pay, I don’t really understand why hotels can’t always have it as an option.

Fortunately, not all hotels are jumping onto the bandwagon. A Marriott International, Inc., spokeswoman told Reuters the company has no plans to eliminate room service.

Going in the other direction (at least on the face of it), United Airlines is trying to make it easier for passengers to take advantage of all the “extra” services the line offers, like additional legroom and checked bags. The airline has launched two subscription services that enable fliers to pay one fee to get access to some of the services it normally charges extra for. For instance, from $349 a year you can get “free” checked bags on every flight you take. Or, from $499 a year, you can guarantee yourself an Economy Plus seat. For either subscription, you must select the region you’ll be flying in; the more destinations you want to include, the higher the price.

The subscription service is supposed to save passengers money in the long run. But you have to fly at least 14 times (or seven round trips) in order to start saving on checked bags, assuming you’re only checking one bag in North America.

Seven Smart Ways to Bypass Baggage Fees

The exact number of flights you need to start saving on Economy Plus seats is much more vague, as the pricing of those seats varies by travel distance and when you purchase them.

So unless you’re a very frequent flier within the United States and Canada who wants to check just one bag, you’re probably not going to save a dime by taking out a subscription. Instead, United will just make more money off of you.

It seems to me that’s exactly what both of these companies are trying to do: make more money and reduce expenses by eliminating traditional customer services or continually charging more for them.

And that’s an overall trend I’m not a fan of.

– written by Dori Saltzman

airplane viewToday we bring you three stories from around the airline industry, including a viral image of a flight attendant flipping the bird, the possible end of airline fees and an attempt to make airline loyalty programs “sustainable.”

Middle Seat, Middle Finger
The image, taken from a flight attendant’s rear cabin point of view, shows an outstretched arm with a certain finger aimed skyward. The sentiment is directed towards the fliers. Now Tatiana Kozlenko, an Aeroflot flight attendant said to have posted the pic on her Vkontakte page (Vkontakte is a social network in Russia), has been deplaned from the company. Russia-based news and TV outfit RT.com reports that the pic was posted back in October 2011 and had been languishing in relative obscurity until a popular Russian blogger reposted it on Twitter.

Kozlenko says it’s 1) not her in the photo, 2) not an Aeroflot plane and 3) not something she posted herself (she says she just tagged herself to it). Regardless, the airline has still laid down the long finger of the law. Aeroflot tweeted Monday morning that the firing was justified: “The fact of posting a photo shows Tatiana’s attitude towards passengers and her duties. She acknowledged her fault when she spoke to the leadership of the company.”

Does Your Flight Attendant Hate You?

Airlines Running out of Fee Ideas?
Around the globe, airlines charged an estimate $36 billion in ancillary fees in 2012. But on Time.com, Brad Tuttle ponders whether a la carte pricing may have reached maximum altitude. Simply put, there’s almost nothing left to charge fliers for. What gave him that idea? The CEO of Spirit Airlines, the undisputed czar of deconstruction, recently told American Media Public Marketplace that the wellspring of added-fee innovations is starting to run dry. We’re not convinced. (Still left on the docket are a fee to talk to a human, fines for in-flight flatulence and an up-charge for armrest dominion.)

In the end, Tuttle doesn’t buy it either. He argues that any dearth of new ideas would be outweighed by ascending fees for baggage, onboard meals and the like.

An Airline Fee We Might Actually Want to Pay

Loyalty Pays Less
Veteran travel writer Chris Elliott reports that Delta is the first legacy airline to bind the value of its frequent-flier program not only to the number of miles passengers fly but also to the amount they spend. From January 1, 2014, loyalists will reach new echelons through a combination of miles or segments flown and annual spending on Delta flights. The key downside, among others: Snagging a great deal will help you less in the loyalty program game.

Naturally, Delta’s new program will help the airline’s bottom line. In the airline’s mind, too many undeserving fliers were benefiting. For Elliott, “As painful as these changes are, they make sense.” JetBlue, Southwest and Virgin America already have programs that reward fliers based on how much they spend, he says. “Air travelers tempted to give their loyalty to an airline like Delta now won’t cling to an empty promise that they can reach elite status any other way than by spending their way there. Some will refuse to participate and will instead purchase a ticket that makes sense for them, and not for their loyalty program.”

Frequent Flier Miles: How to Use ‘Em, Not Lose ‘em

– written by Dan Askin

airline baggage feesWhen Delta first began charging for a second checked bag internationally about four years ago, my husband and I swore we’d never fly them again. My husband is European and every time we go over we bring loads of stuff with us. Eventually we simply got used to the $50 fee. But then it went up to $75 and that was it for us — no more second checked bag. And then it went up again!

Unfortunately, the airline is no longer alone in charging a truly hefty fee for that second bag. United just announced that it too is raising the fee for a second checked bag from $75 to $100 for international flights.

Seven Smart Ways to Bypass Baggage Fees

I can’t help but wonder why the airlines are doing this. Do they really hope to make more money from folks who either don’t know how to trim their luggage down or are visiting relatives and therefore expected to lug over boatloads of gifts?

Or maybe they’re aiming for the point of no return at which most fliers will simply throw up their hands and say no more. Are too many second checked bags weighing the airlines down?

Some say this is what Spirit was aiming for when it recently began charging folks up to $100 for putting carry-on bags in the overhead bin. Cranky Flier, for one, said the airlines are penalizing passenger behavior they want to discourage. In Spirit’s case they’re hoping to cut down the number of people who wait until they’re at the gate to inform the airline they’ll be using overhead bin space.

The Carry-On Challenge: How to Pack Light Every Time

With fuel prices what they are and airlines trying to save every penny, perhaps it’s in their interest to cut down on the number of second checked bags. And for those who aren’t getting the message — or don’t care — I guess the $100 fee covers the extra fuel.

What do you think? Would you pay $100 for a second checked bag?



– written by Dori Saltzman

feecationDo you feel as though you are nickel and dimed — or more like $10’d and $25’d — to death when you travel? It seems that as you plan your trip budget, you have to allow for about one-third again of the costs in fees. Of course, many charges you can avoid. But wouldn’t it be nice to throw budgets to the wind and treat yourself to that $8 airline meal or $15 late hotel check-out?

With the new online subscription rebate service Feecation.com, you can. Here’s how it works: You pay a membership fee of $14.97 per month. Within 30 days of incurring a fee while traveling (consult the list of payable fees under the site’s terms of service), you send proof of payment via either e-mail (use your smartphone to take a picture of the receipt and e-mail it while still on vacation to streamline the process) or the U.S. Postal Service. Then, within three to six weeks, you should receive your refund.

Travel Budget Calculator

How much will that refund be? Feecation.com will cover $10 per instance of incremental airline fees up to $500 per year, and $10 for each hotel, car rental and Wi-Fi fee up to $250 per year in each category. Theoretically, you could be reimbursed $1,250 each year, which more than covers the cost of membership. To make the cost of membership worth the $179.64 a year, you should travel often enough to incur at least 18 charges and also be organized enough to actually send in your receipts.

Caveat emptor: Travelers should remember that while fees are annoying, information gathering is an even bigger money-maker than charging you to check a bag. Not only are you providing your contact and credit card information, but you’re also providing a lot of information about yourself via the receipts you send in for reimbursement. Be certain to read and understand all 3,000 words of the company’s privacy policy before you provide any personal information. It does state that you can opt out of the company’s information database, but that option isn’t comprehensive. Feecation.com offers a 30-day trial, but you still must provide all your information and cancel it before the 30 days is up.

Would you be willing to give Feecation.com a try?

The Carry-On Challenge: How to Pack Light Every Time

– written by Jodi Thompson

airlines behaving badlyThis post is part of our “Airlines Behaving Badly” series, which chronicles the oft-wicked ways of the air travel industry.

Want to pack anything more than a laptop and a change of underwear on your next flight? You’d better pony up. As of tomorrow, low-cost carrier Allegiant Air will join Spirit Airlines in charging a fee not only for checked bags but also for any carry-on that won’t fit under the seat in front of you, reports MSNBC.com.

If you want your carry-on in the overhead bin, you’ll have to shell out $35 at the airport — or $10 – $30 (depending on your itinerary) if you pay online in advance. The charges will not apply to passengers who booked their flights before the new rules were instituted. If you check a bag instead, the cost ranges from $14.99 to $35, depending on where you’re traveling and whether you pay online or at the airport.

7 Smart Ways to Bypass Baggage Fees

Spirit Airlines became the first carrier to charge for carry-on bags back in 2010 (which later inspired the design of a new suitcase to help travelers avoid the fees). For travelers like me who prefer to travel with a carry-on only, this is a frightening trend. Aviation consultant Robert Mann told MSNBC.com that he didn’t think these fees would spread to the major carriers: “No business-oriented airline would do this to customers with a laptop and valet bag — they would drive them right off the airplane.”

But I’m not convinced. If the airlines have a chance to make a few extra millions from yet another fee, why wouldn’t they? Let us know what you think.



– written by Sarah Schlichter

We’ve found a carry-on bag that does more than, er, carry. It’s a $66 bag that could pay for itself in just one flight (depending on which airline you choose) — a bag that was designed in direct response to ever-evolving airline fees and bag-size restrictions.

On most airlines, there’s an easy way to avoid baggage fees: restrict yourself to a carry-on bag only. But on ultra-low-cost carrier Spirit Airlines (one of those airlines we love to hate), you’ll have to break out your wallet no matter how efficiently you pack. The airline charges up to $45 each way for checked bags and up to $40 for carry-ons. (Even joining Spirit’s $9 Fare Club will merely reduce the fees, not waive them.) The only thing you can bring for free is a single personal item small enough to fit under the seat in front of you.

Before all you Spirit fliers start trying to jam a week’s worth of clothes into your purse, check out the luggage at CarryOn Free. Smaller than a standard carry-on bag, the CarryOn Free rolling suitcase is specifically designed to meet Spirit’s size restrictions for personal items (16″ x 14″ x 12″). Two zipper pockets help travelers stay organized and make the most of limited packing space.

carryon free



At $65.99, the bag pays for itself the first time you avoid Spirit’s carry-on fee (up to $80 roundtrip). But even better, you can win one for free. We’re giving away a tan and copper carry-on to one lucky reader who leaves a comment below. Just share your smartest packing tip in the comments by Tuesday, September 27 at 11:59 p.m. ET for a chance to win.

Editor’s Note: This giveaway has ended, and unfortunately, the bag is no longer being produced.

– written by Sarah Schlichter