You’ve arrived at your destination, but your luggage hasn’t. It’s annoying enough to have to buy new clothes and toiletries to get by before your bag is delivered by the airline (if it comes at all). It’s even more annoying if you paid a nonrefundable fee of $25 or $30 for the privilege of checking that bag.
The newest bill to reauthorize the Federal Aviation Administration includes language that would require airlines to refund baggage fees in cases when your checked suitcase is delayed, reports the New York Times.
You’d think this would be a no-brainer, but as the author of the Times piece notes, there are numerous barriers that currently keep you from getting your money back. First, many airlines, including United, Spirit and American, declare that their baggage fees are nonrefundable. (United’s Contract of Carriage does note that baggage fees will be refunded if your suitcase is lost — but makes no such comment in the case of delays.)
If you do get a refund from the airline, it may be in the form of a voucher to be used on a future flight, often with a one-year expiration date. For people who don’t fly often, such a voucher may be pretty much worthless.
No luck with the airline? You can try contacting your credit card company to dispute the charge — a strategy that is sometimes successful, but can take some persistence.
Travelers should cross their fingers for the Senate version of the reauthorization bill to pass; it would require airlines to give an automatic refund of baggage fees to anyone who hasn’t received their luggage within six hours of arrival on a domestic flight or within 12 hours of an international arrival. The House has a more lenient 24-hour deadline and would not mandate automatic refunds.
Would you shelve your favorite piece of luggage and instead use a bag plastered with advertisements if it meant you didn’t have to pay airlines’ checked bag fees anymore?
It’s an intriguing idea, especially for families and frequent travelers who spend several hundreds of dollars a year merely to hand off their luggage before a flight. A former Continental Airlines flight attendant dreamed up this concept, in which you’re paid to use a piece of luggage that’s enveloped in an ad for the U.S. Army or an upcoming Hollywood blockbuster or another big brand.
“A family wants to travel to Disney World and it will cost them $250 in baggage fees, and that makes a dent in their budget,” creator Gary German told TODAY.com. “I want to alleviate that.”
Participants sign up on the website of German’s company, Orion Travel Tech of Celebration, Florida, which is waiving the $19.99 sign-up fee for the first 1 million people. Beginning in February, participants will receive two pieces of wheeled luggage in the mail — a 21-inch carry-on and an expandable, 25-inch checked bag. The bags are made of hard-back plastic, and each bag will have a non-removable advertisement molded directly into it.
Each time you travel and check the bag, Orion will deposit a roundtrip fee of $50 on a special gift card that can only be used to pay for checked luggage fees at your airport check-in counter.
The brands advertising on the bags haven’t been announced yet, but Orion’s website is showing samples with logos from Verizon, General Motors — and how’s this for irony? — Southwest Airlines! German said participants will get to choose which ad is on their luggage.
“Most people have corporate logos on their luggage now and they’re not getting paid for it,” German said.
He’s got a point. People have had advertisements on their luggage for years. Remember the now-vintage luggage labels that travelers used to stick on their steamer trunks and suitcases to brag about where they’d been? Surprise — they were brilliant advertisements for hotels, ski resorts and tourism destinations.
Plus, ads are plastered all over airports as it is, so what are a few more?
Today.com reports that the suitcases will come with a few fun extras, including airport lounge access and a tampering alert system to warn you if someone breaks into your bag.
Weigh in: Would you carry advertising-covered luggage if it meant you didn’t have to pay checked bag fees?
Last month, the Los Angeles Times came out with a surprising report: According to academic studies, airline baggage fees have actually improved flier satisfaction.
Per the article, these oft-complained-about fees have “led to fewer lost-bag reports, fewer delayed flights and a drop in bag-related passenger complaints.”
While it’s not the news most of us want to hear — we’ll never get rid of these fees now! — it makes logical sense in some ways. The surcharges make passengers less likely to check bags, which means there are fewer bags for the airline to lose. Flight delays are also less likely since there aren’t as many suitcases for baggage handlers to load onto the plane.
But when we shared the L.A. Times report with our followers on Facebook, they didn’t seem too inclined to agree with the researchers’ conclusion that baggage fees have actually made fliers’ lives better.
“People try to drag much more in carry-on bags onto a plane, which causes issues when there is not enough room,” wrote Tom Vertrees. “Makes disembarkation much longer and more stress on travelers.”
Staxy Morrison concurred: “It adds to more people having to check baggage at the gate and more confusion when boarding!”
Colleen R Costello pointed out that the airlines have an ulterior motive in the way they charge baggage fees: “From what I read it’s only been a way for them to divert income from one category to another! Seems baggage fees aren’t taxed or treated the same way as fare revenue is! Sneaky.” (Colleen is right: Airlines must pay a 7.5 excise tax on the base airfares that they charge, but this tax is not applicable to ancillary charges such as baggage fees.)
But our favorite response might just be the one from Mickey Morgan: “What bag fees? I fly Southwest.”
We first got wind of the impending bad news last year, and now it’s come to pass: JetBlue will no longer include one free checked bag with the cost of all its flights.
The discount carrier has rolled out a new fare structure, effective today, that offers varying baggage and other fees depending on how much you pay for your flight. If you book the cheapest available fare category, known as Blue, you’ll have to pay $20 or $25 for your first checked bag on most itineraries (it varies based on where you pay it — Web check-in, kiosk or airport counter). The second bag costs $35 in this fare category.
If you pay a little more for the Blue Plus fare, you’ll get one checked bag free, with the second costing $35. If you want to bring two complimentary checked bags, you’ll have to pony up for either the Blue Flex or Mint fare. (The latter is only available on cross-country flights.)
You can still get a free checked bag in any fare category if you’re headed to one of the following destinations: Santo Domingo, Santiago, Port-au-Prince, Port of Spain, Kingston, Cartagena, Medellin, Bogota, Lima or Mexico City.
Other differences between the fare categories include cancellation and change fees, which are highest for Blue passengers, a little lower for Blue Plus and free for Blue Flex. The full fare chart is below (click to see a larger version):
We did a few test searches to check out the fare differences between categories. On a flight between New York and Chicago, the Blue Plus fare was $15 more in each direction than the Blue fare, while the Blue Flex fare was $100 more each way than the cheapest option. That means it would actually be cheaper to book the Blue Plus fare than to buy the Blue fare and check a single bag.
When we changed the itinerary to San Diego – Fort Lauderdale, however, that wasn’t the case; the difference was $30 – $31 each way between Blue and Blue Plus and $100 each way between Blue and Blue Flex.
Whether Uncle Sam reciprocated with a hefty refund this year, or you’re still scrambling to postmark the paperwork, tax season produces stress and savings funds alike. While most sites will advise what to spend your hard-earned refund on, we have a few travel-related fees you shouldn’t use your bonus bit of cash toward. A room with a balcony instead of just a window? Yes. Your airline’s $25 checked bag fee? Not so much. Budgeting for a dream vacation can be worth all of the withholdings, just don’t bother wasting your precious refund on the following travel fees.
If you plan on shopping abroad, don’t let laziness rob you of repayment. Many countries — mainly in the European Union — offer their own refunds of the Value Added Tax (VAT) that is levied on clothing, art and other souvenirs. This tax can range from 10 to 25 percent, so if you’re making purchases beyond a few postcards, it’s likely worth the additional effort to provide your passport, obtain the appropriate receipt while at the store and file it once at the airport. A few things to know before you go: Try not to use the items before claiming them — this may nullify the refund — and also be aware of the spending minimums in each country to qualify for compensation. Ireland requires no minimum purchase, so load up on as much — or as little — memorabilia from the Emerald Isle as you like and submit it for recompense.
This may seem like an obvious and overwrought fee to avoid, but don’t let the airlines break you down. Unless you’re headed on a safari and need pounds worth of gear, baggage fees can still be avoided because, well, they suck. Consider packing a lighter carry-on for the way over and bringing two bags home; for a domestic flight, ship your suitcase or additional items in advance (this may sound pricey, but consider your airline’s fees for overweight or additional baggage); or best of all, find an airline that still allows a free checked bag or two. Baggage fees are ever-changing and often vary by destination, so even if you fly with the same carrier routinely, it’s always smart to check current size restrictions and costs before you go.
Prepaying might seem like the mark of an organized, well-adjusted traveler — prepaid gratuities, prepaid hotel fare at a discount — but know when you’re saving time and when you’re losing money. Prepaying for gas when picking up a rental car is an expense that is only worth the cost if you’re short on time the morning of drop-off, or you’re confident that you’ll pull up to the rental agency in perfect unison with the gaslight. In this case, paying as you go and refueling on your own ensure that you’re only paying for what you’ve used — and no more.
Traveling independently is a fearless form of travel, so shouldn’t you be rewarded, not penalized, for doing so? Some tour operators and cruise lines don’t see it that way. Based on double occupancy prices, single travelers are often required to pay a premium for occupying a space set aside for two. This doesn’t have to be the case. Increasingly, cruise lines and travel companies are waiving these solo supplements and even going so far as to customize vacations and purpose-build cruise cabins for the solo traveler. Another cost-effective way to travel on your own and even get to know a travel companion is to share a room with another independent traveler — but this option depends on comfort level and availability.
Internet is reaching the dawn of a new Information Age — one where access is more of a right and less of a privilege. Because of its widespread availability in most of the developed world, Internet access is easier than ever to find for free. Find a hotel, a local cafe, a college campus or even a library where you can plug in or channel some free Wi-Fi. Along with obvious benefits such as checking museum opening hours or finding a great local restaurant, you can also use VoIP apps such as FaceTime to keep in touch with loved ones at home (depending on bandwidth, of course). Internet is still hard to come by in many parts of the world and vital enough to pay for if necessary, so know before you go.
Oftentimes, April Fools’ jokes playfully publicized by travel companies on social media are so obvious that they might warrant an eye roll, but not a warning label. Southwest Airlines adding baggage fees — now that hits home.
The discount airline notorious for its free checked bags, surrendered in jest today, saying, “All the other guys are doing it.” Additional charges apply if your bag is a busy color, if you’re a teenager and if you’re over six feet tall, to name a few. All three? Forget it! Check out the carrier’s YouTube video below and rejoice that at least for now, this airline’s baggage fee announcement is a total joke.
Do you find the fake fees funny? What’s the best April Fools’ prank you came across this year?
Traveling (and packing) for the holidays this year? We can’t tell you what to expect from the person sitting next to you on your flight — if they are sick, like to snore or have a crying baby sitting on their lap — but we can tell you which baggage fees to expect from your air carrier and how to beat them.
First, make sure your carry-on is complimentary. If not, bring only the most essential items on your person or in a small bag that could be considered your personal effect, and then check the rest. If you are checking a bag, make sure to determine whether prepayment is available online prior to arrival at the airport. Many airlines allow you to pay for checked baggage on their site or app, and sometimes it’s at a reduced price.
The next thing to consider is how much you’re bringing. Always weigh your bags before you arrive at the check-in counter. Guessing a number may be fun on “The Price is Right,” but not so when that number might result in extra fees. If you must pack everything you own, take advantage of all the space you have; that means packing your carry-on and, if you can manage them, two checked bags. We noticed that many of the fees for overweight bags exceed how much it would be to bring two checked bags, so divide your belongings into two suitcases, pay less and potentially have room to pack anything you purchase while you are away.
Our award for the best airline to fly with excess baggage this season goes to Southwest: zero baggage fees unless you fill over capacity, and even then, the overweight fee is less than most. As an added bonus, Southwest also doesn’t charge for things like making changes to a nonrefundable flight. Our vote for the most nickel and diming goes to Spirit. Notorious for added fees, Spirit not only charges more per bag, but might be Scrooge of the airlines with their $2 holiday surcharge. Bah humbug!
Fees for international flights may vary by region, so double-check your carrier’s website to be sure. Also, discounted fees are available for members of most airline loyalty programs.
Fees: Carry-on is free; first checked bag $25 and second $25. Overweight bags are $75.
Fees: Carry-on is free; first checked bag $25 and second $35. Overweight bags are $100 to $200.
Fees: Carry-on is free; first checked bag $25 and second $35. Overweight bags are $100 to $200.
Fees: Carry-on is $25 to $50; first bag is $25 and second $30. Overweight bags are $75.
Fees: None for carry-on or first bag. Second checked bag is $50. Overweight bags are $100.
(Note: Starting in 2015, JetBlue will offer a new fare that doesn’t include a free checked bag.)
Fees: None for carry-on, first or second checked bag. Overweight bags are $75.
Fees: Carry-on is $35 to $100; first bag is $30 to $100 and second bag is $40 to $100. Overweight bags are $25 to $100. A $2 surcharge will be tacked on to existing baggage fees from December 18 through January 5.
Fees: Carry-on is free; first checked bag $25 and second is $35. Overweight bags are $100 to $200.
Fees: Carry-on is free; first checked bag $25 and second is $35. Overweight bags are $100 to $200.
Fees: Carry-on is free; first checked bag is $25 and second bag is $25. Overweight bags are $50 to $100.
By next year, there may only be one airline in the U.S. that lets fliers check a bag for free.
While both JetBlue and Southwest currently allow travelers to bring aboard a complimentary checked bag (Southwest even lets you have two!), Bloomberg reports that JetBlue is looking into overhauling its ticket pricing structure, which will likely lead to a few extra fees for those who pay the cheapest possible fare.
According to Bloomberg, the airline plans to create multiple fare classes, some of which would include a free bag and/or other services. Fliers could pay a higher rate for a more inclusive fare, or pony up for their checked bag if they elect the cheapest available fare. The changes are expected to take effect within the first six months of 2015.
This sort of bundling isn’t new. Frontier Airlines and Air Canada are among the carriers that currently offer multiple fare options when booking. Frontier’s Classic Plus fares are fully refundable and include a free checked bag, extra legroom and a beverage, while its bare-bones Economy fares are cheaper and include none of the above. Air Canada offers Tango, Flex and Latitude fares, each of which comes with different benefits (or lack thereof) such as waived change fees, priority check-in and standby privileges. (Worth noting: In all three of Air Canada’s fare classes you’ll have to pay for checked bags.)
Naturally, JetBlue’s proposed changes are all about money; Bloomberg reports that the airline’s profits trail those of its competitors. I know airlines aren’t charities and they need to make a buck, but it’s still a bummer for those of us who appreciate companies that don’t try to nickel and dime us.
Will you still fly JetBlue if these changes go into effect?
I’m leaving on a trip this Sunday and for the first time in my life I packed early and I packed light. Save the toothbrush, I crossed the toiletry Ts and dotted all the iPad Is into my carry-on suitcase so I could spend the rest of the week anticipating my travels and not dreading packing. But wouldn’t you know it, three major airlines — American, Delta and United — have reduced the size of an acceptable carry-on yet again (it flew under the radar until recently). I am flying one of these lines, and of course when I measured my bag, roughly 24 X 15 X 9, it was too large. The new size regulation — apparently enacted by United in March but effective immediately — is 22 inches long by 14 inches wide and 9 inches high, skimming a collective 5 inches off of what was a perfectly fine carry-on bag just weeks ago, and rendering my treasured, nearly new (expensive) indigo suitcase totally useless against checked-bag fees.
Pinned to a new FAA regulation (according to this article on Airfarewatchdog.com), it’s curious that fellow airlines JetBlue, Southwest, Virgin America and Frontier have maintained their 24 X 16 X 10-inch carry-on allocations.
Upon further review, George Hobica, founder of Airfarewatchdog.com, reflects that although the changes are subtle, they are being strictly enforced by the TSA and not as clearly explained by the airlines. The standard of a 45-inch maximum outside linear dimension is made null if the dimensions exceed any of the newly specified maximums. So in other words, 21 X 14 X 10 may meet the 45-inches-total guideline, but not the new 9-inches-high guideline. Therefore, the risk of having to re-pack, being sent to the back of the check-in line and potentially missing your flight is a real one — all traced back to a difference of one inch.
Whether it’s a regulation based in research, a ploy to cash in on more checked bags or simply a way to keep travelers on their toes, it’s exhausting keeping up with all the policy updates. I was finally ahead in the travel race, only to be handed a penalty card.
Have you encountered any trouble at the check-in counter lately? Vent about misguided measurements in the comments below.
Regional carrier Frontier Airlines plans to lower its fares by adding a slew of new charges for things that used to come standard for economy-class passengers — like carry-on bags.
In a statement, the airline refers to the change as “unbundling” and says it’s “enabling customers to choose and pay for only the products they want to truly customize their flight.”
Gee, thanks for the favor.
Not only has the line compressed its former fare structure into just two types — Economy and Classic Plus — it has also introduced a discount club called Discount Den, which will allow passengers to access special savings (for a fee, of course — which has yet to be revealed).
“You can choose an all-in fare by purchasing Classic Plus, or only pay for what items matter to you with our Economy tickets,” the airline’s Facebook page optimistically chirps. “When you purchase our Economy fare, you start with our lowest fares and then add on the items that you want such as carry-on bags, advanced seat assignments, and onboard beverages.”
Many customers aren’t buying that argument, though: “Haha! I just read your email – $25 for a carry-on?” says Andrea Lee on Facebook. “$3 starting price for the ability to choose a seat to sit in? I had to check out your Facebook page to see if this was a joke….”
“Are the ‘new low fares’ not loaded yet?” asks Christine Malinconico Rhodes. “I am not seeing any competitive fares for the places I go!”
In its FAQs about the changes, which went into effect on April 28, Frontier boasts that the unbundling has decreased Economy base fares by more than 10 percent. Although Frontier answered some of our other questions, its reps still won’t say what the percentage increase in Economy fares will be if passengers choose to add all of the amenities that are now a la carte.
If you want to bring a carry-on bag, you’ll be shelling out anywhere from $20 to $50 for the privilege, depending on when you make the payment. (It’s cheapest if you pay when you book, most expensive if you pay at the gate.) Oh, and in case you were wondering, you’ll still have to pony up for checked bags too, but you’ll pay less for a checked bag than a carry-on. Frontier spokesperson Kate O’Malley says fewer carry-ons equal a more streamlined boarding process.
Don’t worry, though. You won’t have to pay anything extra for toting a purse, backpack or laptop bag. What a deal!
Those of us who prefer to be treated like people, rather than cattle, can always purchase the more expensive Classic Plus fares, which are fully refundable and include one checked bag, one carry-on bag, pre-assigned seating and extra legroom. In the few sample fares we scoped out between a handful of randomly chosen destinations, we saw differences of nearly $200 roundtrip between some Economy and Classic Plus fares. Oof.