As we learn more about how Asiana Airlines’ Flight 214’s crash landing at San Francisco Airport wasn’t as tragic as it could have been, the water cooler debate on network chat shows today is focusing on whether some airplane seats are safer than others.
Conventional wisdom has long theorized that the safest seats are in the back of the plane. And yet, as we report in How Flying Coach Could Save Your Life, studies (and airline experts) don’t necessarily agree. One study, carried out by the British Civil Aviation Authority in partnership with Greenwich University, concluded that passengers are safer in the front of the plane. But Popular Mechanics did an in-depth examination of flight crash occurrences and determined that the rear is a safer place to sit. The Discovery Channel came to a similar conclusion in Curiosity: Inside a Plane Crash, which put cameras inside a Boeing 727 as it crashed in the Sonoran Desert. (The video is worth a watch, though the scientists’ fascination and excitement as they watch the crash footage may strike some as a bit macabre in the wake of the Asiana incident.)
Clearly, there’s no one prevailing view on the safest place to sit on an aircraft, which is understandable when you realize that part of the reason studies are in conflict is that not all crashes — or airplane models — are the same. In the Asiana incident, for instance, the angle of impact severed the plane’s tail, and CNN noted that many injured passengers were seated in the rear.
Boeing’s own Web site simply says, “One seat is as safe as another, especially if you stay buckled up.”
The good news is that the aviation industry, as ABC World News Tonight reports, has made major and life-saving improvements to protect passengers during emergencies, including sturdier seats, improved flame retardancy on planes and enhanced rescue efforts. But for the moment, as the post-Asiana crash news continues to emerge — and we anxiously await updates on both the status of passengers who were injured and the cause of the crash — we can take some comfort in this, also from ABC News:
“Riding on a commercial airplane has got about the same amount of risk as riding on an escalator,” says MIT International Center for Air Transportation Director John Hansman, Jr.
Are the days of disconnectivity at 35,000 feet numbered? They just might be as airlines respond to passengers’ growing demand for Wi-Fi in the air. Already, 38 percent of domestic flights offer the service.
Another nine percent of flights are in the midst of rolling out Wi-Fi, with most rollouts expected to be completed within 18 to 24 months, a Routehappy report revealed. Routehappy.com is a flight search Web site that incorporates information about types of seats available, onboard amenities and flier ratings into its search results.
But how do you guarantee that you’ll pick one of the 38 percent of flights with Wi-Fi when you travel? For starters, choose a Virgin America or AirTran flight if you can. The entire fleets of both airlines are fully Wi-Fi-enabled.
If neither of those lines is an option, look for a Delta or Southwest flight. Delta offers 3,443 domestic Wi-Fi-enabled flights (about 63 percent of the fleet) daily. The majority of Delta’s non-Wi-Fi-enabled flights are on regional jets used on flights under an hour.
Southwest offers 2,320 (about 74 percent of the fleet) Wi-Fi-enabled flights with another 800 rolling it out.
US Airways is another line to check out; it offers Wi-Fi on 1,293 domestic flights a day (a little over 40 percent of its fleet).
Lagging further behind are: American with 541 Wi-Fi-enabled flights a day and 908 rolling out; Alaska with 393 flights a day; and United Airlines, which is in the midst of rolling out Wi-Fi on 494 daily flights.
Where you’re flying from can also be a determining factor in whether your flight has Wi-Fi. Because Delta’s main hub is in Atlanta, you’re almost guaranteed Wi-Fi if you fly a Delta plane out of ATL.
And, certain routes, like Los Angeles-to-San Francisco, Los Angeles-to-New York and Atlanta-to-Orlando, are highly connected, with 31, 27 and 26 Wi-Fi-enabled flights offered on each route, respectively.
Another thing to look for when seeking out a Wi-Fi-enabled flight is what type of plane you’ll be flying on. Boeing 737s offer the most Wi-Fi, with 3,546 flights operating daily and another 800 in the midst of rolling it out.
Next time you’re in Beijing, don’t ask anyone behind the China Eastern Airlines desk which gate your flight is leaving from. They might just strike out at you for being so impertinent!
At least that’s what happened back in March when freelance journalist Matt Sheehan filmed an angry airline worker trying to hit several customers with a steel chair.
Now, I’ve heard of angry airline employees yelling at passengers and, of course, there’s the infamous case of Steven Slater, the JetBlue flight attendant who deployed the emergency slide after claiming he was verbally abused by passengers. And I fully appreciate how difficult it must be for airline workers to rein in their anger when passengers are yelling at them — but this story takes the cake.
According to Sheehan, passengers waiting for a flight were ping-ponged back and forth between several departure gates as their flight was delayed later and later. After the departure gate was changed yet again, he and several other passengers went to the counter for information. Sheehan admits many of the passengers were angry.
Enter the manager who tried to calm the crowd down, but also refused to acknowledge that the departure gate had been changed numerous times. And that’s when things got ugly. Two of the angry passengers lashed out; one threw a wadded newspaper at the manager, while another threw a plastic water bottle.
Take a look at how the manager reacted:
Okay, yes, the passengers shouldn’t have thrown anything. But the manager’s reaction was way out of proportion. Maybe if the passenger had thrown a knife, it would have been appropriate. But wadded newspapers and plastic bottles do not rate a steel chair response.
If you’re lucky, you’ve never experienced the sinking feeling you get when your luggage doesn’t show up on the carousel post-flight. But if you’re me — or one of millions of other fliers — you deal with said feeling by either praising yourself for packing a well-stocked carry-on or immediately going into panic mode.
Regardless of your luck with lost bags (or lack thereof), you’ll likely be comforted to know that, according to SITA (Societe Internationale de Telecommunications Aeronautiques) — an organization that deals with air transportation communications and works with most major airlines — the number of incidents of mishandled bags has been nearly cut in half over the last five years.
To see the numbers in an easy-to-understand format, check out the infographic below, published by Irish Independent and designed by Boldface on Visual.ly. (Click the image to see a larger version). It shows that the number of mishandled bag incidents in 2007 was nearly 47 million; in 2012, the number was down to a little more than 26 million — a decline of nearly 45 percent. (Note: “Mishandled bags” includes luggage that fell victim to transfer mishandling, loading failure, loading errors, arrival mishandling, airport/customs/weather-related issues, ticketing errors/baggage switches or tagging errors.)
But wait. Isn’t 26 million a lot? It’s a huge number overall, but the graphic also states that nearly 3 billion passengers flew in 2012. That means less than 1 percent of all passengers had a mishandled bag.
So let’s keep this in perspective. Yes, there are still far too many lost bags, but at least it seems like the airlines are doing something about it.
Are you flying somewhere fun in the near future? Exotic? Far away? I’m half jealous and half not. While I’d love to be getting away, I don’t envy anyone having to deal with flying right now. In the past two days, the flying experience has gone from not so fun to downright unpleasant.
According to a Washington Post article, flights have fallen behind schedule for the second straight day at two of New York’s three major airports, a direct result of air traffic controller furloughs. By 8:45 a.m. today, delays of 30 to 45 minutes or more were already being reported in New York.
With no end to the furlough in sight (an average of about 10 percent of controllers will be furloughed on any given day), these delays are probably not going to get any better any time soon. Congress has so far made no moves to end the sequester.
And New York isn’t the only metropolitan area to be hit by delays. Yesterday, airports across the country were backed up several hours. Chicago-based United told a reporter for Bloomberg that it saw “alarming” delays in Los Angeles as well. Flights into the city were delayed an average of three hours.
The consequences of these delays aren’t just grumpy passengers and getting somewhere late. It also means fliers need to allow more time for their transit. If before you needed an hour to an hour and a half to catch a connecting flight, now you’d better make it three to four hours. If you have to be in your destination by noon, you might want to consider flying in the day before.
The federal government is so aware of the delays that the U.S. Transportation Department is considering suspending enforcement of a regulation that prevents lengthy tarmac delays, the Bloomberg article reports. The rule requires that airlines give passengers a chance to leave a plane if it has been sitting on the tarmac for more than three hours. Airlines can also be fined for the delays. Since 2009, when the tarmac delay regulation was passed, airlines have been canceling flights whenever it looks like a three-hour delay is imminent. With sequester cuts in place and delays of three hours or more entirely possible, that could mean a lot of canceled flights if enforcement of the law isn’t waived.
But it’s not all bad news for fliers. A controversial rule that would have allowed passengers to begin carrying small knives on planes again has been put on hold while the TSA considers additional input. Public opinion has been widely opposed to the measure, as have flight attendants and airlines.
Have you flown in the past two days? Are you flying soon? What are you dreading most? Weigh in below.
I have just as many gripes about airlines as the next person, and given that I’m a travel journalist, I tend to smile and nod vehemently when they’re crucified for decreasing seat sizes and charging for things like carry-on bags. But I can’t keep my mouth shut on this one.
After analyzing federal data, a group of private researchers says airline complaints from passengers increased by about 20 percent in 2012, despite more on-time flights and fewer lost bags, the Associated Press reports.
While I agree that customer complaints are bad — in an ideal world, there would be none at all — the article goes on to say this: “United Airlines had the highest consumer complaint rate of the 14 airlines included in the report, with 4.24 complaints per 100,000 passengers.” Forgive me if I sound insensitive, but is there really a reason to be terribly concerned if the worst offender generates only four complaints for every 100,000 of its passengers?
And let’s not forget this added tidbit: “That was nearly double the airline’s complaint rate the previous year.” Oh, the horror! Now four of every 100,000 United passengers are angry instead of two? I think I just heard the audience gasp.
To be fair, these numbers only include the passengers who were annoyed enough to report their grievances to the U.S. Department of Transportation; there are probably many more who took their complaints solely to the airline. And of course, seeing the number of complaints double is never a good sign. But let’s keep things in perspective.
The AP also notes that larger planes and smaller seat sizes, which allow airlines to cram more passengers onto each plane, still aren’t enough to offset the decreased number of available flights — meaning last year saw a rise in the number of passengers bumped due to overbooking. “The rate at which passengers with tickets were denied seats because planes were full rose to 0.97 denials per 10,000 passengers last year, compared with 0.78 in 2011.”
In plain English, it means that of every 10,000 passengers, less than one person gets bumped because his or her flight is full. Can I get a big, fat “so what?”
Let’s focus on what the airlines are doing right. Want your bag to get to your destination at the same time you do? You’re in luck. According to the AP, the mishandled bag rate was 3.07 in 2012, down from 3.35 bags the previous year (and a high of 7.01 bags back in 2007). That means about three of every 1,000 bags were mishandled in the last two years. Yes, I’ve had lost luggage, and I know that for those three passengers, it’s terrible. But the stats are getting better.
The same is true for on-time arrivals, about 82 percent of which arrived on time in 2012 — an improvement over the 80 percent that landed on time in 2011.
I happen to think this is a positive outlook for the industry. Now, if only someone could figure out ways to speed up the security process and keep that middle seat unoccupied.
A cocktail, a sandwich, a set of headphones, maybe some Wi-Fi … most in-flight purchases aren’t exactly weighty or expensive decisions. But if China’s Spring Airlines has its way, travelers could be pondering a much larger purchase on an upcoming flight: a new car.
Bloomberg reports that Spring Airlines could begin selling automobiles on flights next month, at prices starting around $16,000. The Shanghai-based discount airline flies largely within China, with some international service to Japan. The car sales would be introduced on flights from Shanghai.
I don’t know about you, but I’m not sold on the concept. Sure, sitting on a plane gives you plenty of time to pore over the various features of one car or another. But 35,000 feet isn’t exactly a prime spot for a test drive. And I can’t help but feel badly for the flight attendants, whom Bloomberg notes “will be trained on the car details.” They probably didn’t know when they signed up to hand out drinks and keep the cabin safe that they’d also end up shilling cars.
So what’s next for in-flight commerce? Perhaps flight attendants should become certified realtors and sell us our next house as well.
Would being able to eliminate jet lag make your next long-haul flight more bearable? What about knowing your food tray wouldn’t be jammed into your sternum if the person sitting in front of you decided to recline?
Solutions to both of these air travel problems have recently been proposed, and we at IndependentTraveler.com couldn’t be more excited.
Jet lag is an especially tiresome problem (pun intended) for travelers. But now you can just lather up those photons and erase your jet lag woes, Delta Air Lines promises. And though the “Photon Shower” conjures up futuristic images of a world with hovercrafts and Mars vacations, the device is real — almost.
Designed by a New York firm for Delta, the “Photon Shower” is a vertical shower-stall-style chamber that provides light therapy to users. According to an AdAge blog post, here’s how it works: users input their travel information, then step in and bask in a light sequence that recreates the effects of sunlight, which scientists say combats jet lag and provides a pick-me-up to tired travelers.
Though it was displayed at the latest TED conference in California, the Shower has not yet been rolled out to airports — and Delta is offering no timeline on when it might be available.
A second technology development, equally as exciting, is sadly even farther away from reality. The result of a global student design competition sponsored by the James Dyson Foundation, the AirGo economy seat is something we’d really like to see installed on airplanes. (ABC News agrees.)
The seat, designed by Malaysian engineering student Alireza Yaghoubi, aims to give fliers access to all their limited seat space, even when the person in front of them reclines. To accomplish this, the tray table and TV screen are housed above the seats, so that when a seat is pushed back it does not force the tray table or TV back as well. In Yaghoubi’s design, the two are attached to an individual bulkhead, which also provides guaranteed baggage storage space for each individual seat (another problem many fliers face!).
Yaghoubi told ABC News he got the idea for the seats after several uncomfortable eight-hour flights. On a typical flight, he said, the person in front of him reclined his or her seat, occupying one-third of the space he had paid for.
There’s just one problem with the design. It takes up 16 percent more floor space than the seats most airlines have now. But perhaps fliers would be willing to pay a little extra for the security of knowing they’d actually get to use all the space they paid for.
Given a choice, which of the two technological advancements would you like to see become reality first? Let us know below.
When you fly as often as we do here at IndependentTraveler.com, those in-flight safety demonstrations can get a little boring — so we always perk up when an airline decides to have fun with them. And nobody does that as well as Air New Zealand. Richard Simmons had us wishing we were in pink spandex, while a planeful of elves, wizards and hobbits had us longing for a Middle Earth getaway.
Now Bear Grylls, lately of “Man vs. Wild,” has us readying our fire starter kits and emergency rations. In the latest iteration of the “celebrity” safety briefings, Bear takes viewers on an adrenaline-filled romp through the New Zealand mountains while still buckling up for safety and heeding the flight attendants’ instructions. Take a look:
Do new twists on standard briefings make you any more likely to pay attention? Sound off in the comments below.
Pillows, headphones, meals, checked bags … these are just a few things that travelers used to get for free but currently have to pay for on most flights. And now there’s someone out there arguing that airlines should eliminate the free beverage and snack service as well.
John Nicholson at the Huffington Post writes, “Stop forcing that default complimentary soda and snack on your economy passengers on domestic flights. Most of us don’t want it, all of us can do without it and we all know you can’t really afford it.” He goes on to argue that we can easily live without a soda or a mini-bag of pretzels for a couple of hours on the ground, so why do we need them in the air? If we actually do want some refreshment, he says, we should be able to buy it at a reasonable price, rather than paying the airlines’ current inflated prices for anything more substantial than a handful of potato chips.
While I see his point, I’m not quite convinced. First off, does anyone really think the airlines would suddenly give us reasonably priced food options if they eliminated complimentary snacks? Call me crazy, but I think they’d just pocket the profit.
And yes, most of us can live a few hours without eating, but in the ultra-arid environment of a plane, it’s nice to have that extra drink to help us stay hydrated, even on shorter flights. If you must take my snack away, at least let me still have some water for free!
Finally, well, let’s face it: flying is boring. Having the drink/snack service to look forward to is one thing that gets me through the hours. Especially since the airlines have taken just about everything else away.