American Airlines’ parent company, the AMR Corporation, filed for Chapter 11 bankruptcy protection yesterday; this is certainly dismal news for the carrier’s employees and shareholders. But American’s customers may likewise be worried about what lies ahead. Should fliers expect more fees, cuts to mileage programs and other unfavorable changes from the airline in the near future?
A piece published by satirical online newspaper the Onion in 2008 was oddly prescient. The story, American Airlines Now Charging Fees to Non-Passengers, reads: “[American Airlines President Gerard Arpey] said that non-passengers of American Airlines should expect to pay a small fee when making Greyhound bus reservations, choosing to drive to their final destination, or simply being a citizen of the United States with a valid Social Security number. Arpey went on to note that some additional charges would also apply, including a $15 fee for every piece of luggage customers have inside their bedroom closet, and a one-time payment of $40 for any American whose name is Greg.”
In the wake of a gloomy turn of events in the airline industry, it’s refreshing to have a chuckle. But is there an element of truth in this parody?
For now, everything — including ticket prices, extra fees and mileage programs — will pretty much stay the same. According to a statement posted on the airline Web site,”American Airlines and American Eagle are operating normal flight schedules, and our reservations, customer service, AAdvantage program, Admirals Clubs and all other operations are conducting business as usual.”
Every other legacy airline has gone through bankruptcy in the last decade — US Airways, United, Delta, etc. — and lived to tell the tale. Judging by past bankruptcies, we can predict that American will likely be curtailing its route map down the road. Says IndependentTraveler.com contributor Ed Hewitt, “Bankrupt airlines almost always make changes and cutbacks to routes and flight frequency; staying on top of your flight through e-mail notifications will help you get the word more quickly.” It’s a good idea to sign up for e-mail alerts from American if you have an upcoming flight scheduled.
As for fees, we can’t say whether or not American — or other carriers, for that matter — will roll out more petty charges to squeeze some extra revenue out of the pockets of its customers following this latest airline bankruptcy. As always, travelers should keep an eye on ticket terms and conditions when purchasing a flight.
– written by Caroline Costello