Hey, hotels — are you listening?
While we got several creative responses — @PatWoods1 asked for bidet toilet seats, and a hungry @TwavelTweeter longed to indulge his sweet tooth with “in-room hot and cold running chocolate” — there was one answer that kept coming up over and over again: free Wi-Fi.
“Remember when hair dryers weren’t in all rooms? That changed. [Free] Wi-Fi should be ubiquitous, too,” said @karasw.
“[It] could be as little as 60 minutes per day, or free all day,” said @seaescapetravel. “This is huge. Today is all about connecting.”
“Free Wi-Fi. Seriously,” @thegeekTicket concurred. “Why do expensive hotels charge for it? It’s ridiculous.”
This last response highlights the primary Wi-Fi frustration for many travelers — that all too often, luxury hotels charge guests for Internet access, while budget properties let you connect for free. If you’re paying $400 a night for a hotel room, why should you have to shell out another $19.95 a day just to get online? Is the hotel trying to chase us out to the Starbucks down the street?
I’ve seen properties where the Wi-Fi is complimentary in public areas but not in individual guestrooms, which seems almost more obnoxious. If they can offer free Internet in the lobby, they could clearly offer it everywhere else — but instead they’re making us put on shoes, leave our comfy rooms and crowd into a noisy lobby with all the other Internet addicts. Thanks a lot.
Our readers aren’t the only ones to get hot under the collar about this issue. Gadling.com recently finished a March Madness-style bracket tournament involving the biggest hotel pet peeves. The worst offender: no free Wi-Fi.
Which hotel amenity is most important to you? Leave a comment below or vote in our poll.
— written by Sarah Schlichter